Terms & Conditions

Terms and Conditions

Introduction

Welcome to ecommerce.wondersky. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.

1. General

1.1 These terms and conditions govern your use of ecommerce.wondersky and all related services.
1.2 By accessing our website, you confirm that you accept these terms and conditions and agree to abide by them.

2. Products

2.1 All products on ecommerce.wondersky are handcrafted pottery items created by our team of skilled artisans.
2.2 We strive to ensure that all product descriptions and prices are accurate and up to date. However, we reserve the right to make corrections as needed.

3. Orders

3.1 When you place an order, you will receive an email confirmation. This email does not guarantee acceptance of your order.
3.2 We reserve the right to cancel or refuse any order at our discretion.

4. Payments

4.1 All payments must be made through the secure payment methods provided on our website.
4.2 Prices are listed in the local currency and are inclusive of applicable taxes.

5. Shipping and Delivery

5.1 We offer shipping to selected locations. Shipping fees and delivery times may vary.
5.2 We are not responsible for any delays or damages during shipping. However, we will assist in resolving any issues to the best of our ability.

6. Returns and Refunds

6.1 We accept returns within 14 days of delivery. Items must be unused and in their original condition.
6.2 Refunds will be processed within 7 business days of receiving the returned item. Shipping fees are non-refundable.

7. Intellectual Property

7.1 All content on ecommerce.wondersky, including images, text, and designs, is the property of our company and protected by copyright laws.
7.2 You may not use, reproduce, or distribute any content without our written permission.

8. Privacy

8.1 We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect and use your data.

9. Contact Us

9.1 If you have any questions or concerns, please contact our customer service team at support@ecommerce.wondersky.