1. Returns

We want you to love your purchase. If you are not completely satisfied, you may return the item within 30 days of receipt for a full refund or exchange, subject to the following conditions:

1.1 Eligibility: The item must be unused, in its original packaging, and in the same condition as received. Proof of purchase is required.

1.2 Non-Returnable Items: Certain items are non-returnable, such as:

Gift cards

Downloadable software products

Personalized or custom-made items

1.3 Return Process:

Initiate the return by contacting our customer service at Wondersky.in@gmail.com..

Provide your order number and reason for return.

Ship the item back to us using a trackable shipping method. You are responsible for return shipping costs.

2. Refunds

Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original method of payment within 10 business days. Please note:

2.1 Partial Refunds: Certain situations may warrant partial refunds, such as items not in their original condition, damaged, or missing parts for reasons not due to our error.

2.2 Late or Missing Refunds:

If you haven’t received your refund yet, first check your bank account and then contact your credit card company. It may take some time before your refund is officially posted.

If you’ve done all of this and still have not received your refund, please contact us at Wondersky.in@gmail.com.

3. Exchanges

If you need to exchange an item for the same product, contact us at [Customer Service Email]. We will guide you through the exchange process.

4. Shipping

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on your location, the time it may take for your exchanged product to reach you may vary.

5. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at:

Email:Wondersky.in@gmail.com

Phone: +91 9882785141

Address:

Belna Chownk

vpo lapiana teh. harchakian distt kangra (H.P.) 176210

Thank you for shopping at WonderSky. We value your business and strive to ensure a pleasant shopping experience.