1. Order Processing

1.1 Order Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

1.2 Order Confirmation: You will receive an email confirmation once your order is placed. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

2.1 Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.

2.2 Delivery Estimates:

Standard Shipping: 5-7 business days

Expedited Shipping: 2-3 business days

Priority Shipping: 1-2 business days

Delivery times may vary based on your location and shipping method chosen.

3. Shipping Confirmation & Order Tracking

3.1 Shipping Confirmation: You will receive a shipping confirmation email with tracking information once your order has shipped.

3.2 Order Tracking: You can track the status of your shipment through the tracking link provided in your shipping confirmation email or by logging into your WonderSky account.

4. International Shipping

4.1 Availability: We currently ship to select countries outside of India. International shipping options and rates will be displayed at checkout.

4.2 Customs, Duties, and Taxes: WonderSky is not responsible for any customs, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

5. Shipping Address

5.1 Address Accuracy: Ensure your shipping address is accurate and complete. WonderSky is not responsible for shipments sent to incorrect or incomplete addresses provided by the customer.

6. Damaged or Lost Shipments

6.1 Damaged Shipments: If your order arrives damaged, please contact us immediately with your order number and photos of the damaged item(s). We will work to resolve the issue promptly.

6.2 Lost Shipments: If you have not received your shipment within the estimated delivery time, please contact us with your order number for assistance.

7. Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at:

Email: Wondersky.in@gmail.com

Phone: +919882785141

Address:Belna Chownk
vpo lapiana teh. harchakian distt kangra (H.P.) 176210

Thank you for shopping at WonderSky. We are committed to ensuring a smooth and reliable shipping experience for our customers.